Frequently asked questions
You can order directly through our website on the Order Page. If you have any questions, feel free to contact us at info@twistertbeef.com or call 806-253-8872.
ordering & Payment
How do I place an order?
For now, we accept cash or check. If you would like to purchase with a credit or debit card, please contact us.
What payment methods do you accept?
We do not offer payment plans, but we are happy to work with our customers. Contact us for more details.
Do you have payment plans?
Each package includes a variety of steaks, roasts, ground beef, and specialty cuts. See full details on our Order Page.
beef package & cuts
what's included in my beef package?
We do offer custom cut orders for half and whole orders depending availability. Contact us for more details.
CAn I customize my order?
Our beef is vacuum-sealed and flash-frozen for maximum freshness. Ground beef is packaged in 1 lb portions for convenience.
How is the beef packaged?
Yes! We actually encourage customers to pick up their beef package. We will contact you about pickup & delivery.
shipping & delivery
Can I pickup my beef package?
Yes, there are additional shipping/delivery fees. Please keep in mind shipping large quantities can be costly, so pickup is the best option. Special deliveries can be arranged if enough notice is given.
AM I responsible for shipping costs?
We raise Akaushi Wagyu x Angus cattle, known for exceptional marbling, tenderness, and flavor. To learn more, head to Our Beef page.
BEef quality & sourcing
BEef quality
& sourcing
What type of cattle do you raise?
Our cattle are pasture-raised and grain-finished, with no hormones.
How are your cattle raised?
Yes! Our beef is processed in a USDA-inspected facility for safety and quality assurance.
is your beef usda inspected?
Vacuum-sealed beef stays freash for 12-18 months in the freezer. Once thawed, consume within 3-5 days for best results.
Storage & Cooking
How long can I store my beef?
For the best results, thaw in the refrigerator for 24-48 hours. For quicker thawing, use the cool water method. For more infomation, check out the USDA - Safe Defrosting Method.
What's the best way to thaw my frozen beef?
- Steaks: Cook to medium-rare or medium for best flavor.
- Roasts: Use slow cooking methods for tenderness.
- Ground Beef: No extra oil needed due to natural fat content.
Do you have any cooking tips?
If you have any issues with your beef package, please contact us as soon as possible. We want each of our customers to receive the full Twister T Beef experience and love their product.
Customer support
What if i have an issue with my order?
As mentioned above, we want our customers to be completely satisfied with their order. If you are unsatisfied, please let us know how we can make it right!
Do you offer refunds or exchanges?
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how can I stay up to date on new products and special offers?
Email us at info@twistertbeef.com
STill have questions?
Reach out to us!
What are you waiting for? Order your premium ranch-raised beef today!
Visit us at the ranch!
Give us a call at 806-253-8872
